Clients value CMR’s culture. The CMR culture is characterized by the following:

  • Performance: CMR is paid only when it performs for its customers.
    • Performance is highly incentivized.
    • Each employee shares in company revenue based on their performance.
  • Hunters and Gatherers: CMR employees are both “hunters and gatherers.” CMR must perform to be compensated therefore it constantly looks for new ways to recover money for its clients.
  • Transparency: all processes are built with Lean/Six Sigma methodologies. This requires complete transparency.
    • Transparency fosters measurement.
    • At CMR what gets measured, gets done.
  • Humor: serving our customers is more fun when there is laughter.
  • Urgency: as a pay-for-performance company, time and money are the same thing.
  • Communication: respectful communication is expected in all relationships.
  • Improvement: every process can get better.
  • Authenticity: we value honesty, integrity and forthrightness.